FREQUENTLY ASKED QUESTIONS:
Everything You Need to Know Before You Arrive
What is Plates & Pictures?
A multi-sensory dining experience that pairs a curated menu with a classic or themed film. You taste, sip, and immerse yourself in food inspired by the story.
What time do the doors open and close?
Doors open at 5:30 and close promptly at 6:30 PM. If you anticipate arriving late or need assistance, please contact us by phone or email as soon as possible.
Are drinks available for purchase?
Yes. Signature drinks will be available for purchase at the bar upon arrival.
What is your refund policy?
Due to the nature of the Plates & Pictures experience, all sales are final unless the event is cancelled. If you have an extenuating circumstance, please reach out to us directly—we may be able to offer a credit toward a future experience.
What if I have food allergies?
Please notify us in advance when purchasing tickets or contact us directly. Upon checkout, kindly leave any allergies or dietary restrictions. We do our best to accommodate dietary needs when notified ahead of time.